1. Introduction
OBS Group Inc. ("we," "us," "our") is dedicated to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, https://obsgroup.tech (the "Site"), or engage with our services. This Policy also outlines your rights under the General Data Protection Regulation (GDPR) and how we ensure compliance with its principles.
By using our Site and services, you agree to the terms of this Policy. If you do not agree, please refrain from using our Site or services.
2. Data Controller and Contact Information
For the purposes of the GDPR, OBS Group Inc., located at OBS Olena, 169 Madison Ave, New York, NY - 10016 is the data controller of your personal data.
If you have questions or concerns regarding this Privacy Policy or how we handle your data, you may contact us:
Email: privacy@obsgroup.tech
Mailing Address: OBS Olena, 169 Madison Ave, New York, NY - 10016
3. Scope of This Policy
This Privacy Policy applies to:
Data collected when you access or use our Site.
Data collected in the course of providing services, including customer support and marketing activities.
Data collected via third-party integrations, applications, and services that interact with our systems.
4. Principles of Data Protection
We adhere to the following principles when processing your personal data:
Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and transparently.
Purpose Limitation: Data is collected for specified, explicit, and legitimate purposes and not further processed in ways incompatible with those purposes.
Data Minimization: We collect only data that is adequate, relevant, and limited to what is necessary for the purposes of processing.
Accuracy: We ensure data is accurate and kept up to date.
Storage Limitation: Data is stored only as long as necessary for the purposes of processing.
Integrity and Confidentiality: We process data securely to protect against unauthorized or unlawful processing and accidental loss, destruction, or damage.
Accountability: We take responsibility for compliance with these principles.
5. Types of Data We Collect
We may collect and process the following categories of data:
A. Personal Identification Data
Name, address, email address, phone number, job title, and other similar identifiers.
B. Technical Data
IP address, browser type, operating system, device information, time zone, and location.
C. Usage Data
Information about your interaction with our Site, such as pages visited, time spent, clickstream data, and navigation patterns.
D. Marketing and Communications Data
Preferences for receiving marketing communications and survey responses.
E. Financial and Transaction Data
Payment details and transaction history when purchasing our products or services.
6. How We Collect Your Data
We collect data through the following means:
Direct Interactions: When you provide data via forms, surveys, or communication with us.
Automated Technologies: When you use our Site, data is collected automatically via cookies, server logs, and analytics tools.
Third Parties and Public Sources: Data from business partners, advertising networks, social media platforms, and public databases.
7. Purpose of Processing
We process your data for the following purposes:
To deliver our products and services.
To manage your account and orders.
To send service updates, notifications, and marketing communications (with consent).
To improve our Site and services.
To comply with legal and regulatory obligations.
8. Legal Basis for Processing
Our processing activities rely on one or more of the following legal bases:
Consent: When you provide explicit consent for specific processing activities.
Contractual Necessity: To fulfill a contract or pre-contractual obligations.
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interests: When processing is necessary for our legitimate business interests, provided your rights and freedoms are not overridden.
9. Sharing Your Data
We may share your data with:
Service Providers: Third parties that perform services on our behalf, such as IT support and marketing.
Affiliates and Subsidiaries: Entities within our corporate group.
Legal Authorities: When required by law or to protect our rights.
Business Partners: In connection with joint offerings or collaborations.
10. Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
Standard contractual clauses approved by the European Commission.
Binding corporate rules.
Certifications under recognized frameworks like Privacy Shield (if applicable).
11. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Policy or to comply with legal obligations. Retention periods are determined based on:
The nature and sensitivity of the data.
The purposes for which we process the data.
Legal, regulatory, and contractual requirements.
12. Your Rights Under GDPR
Under GDPR, you have the following rights:
Right to Access: Request access to your personal data.
Right to Rectification: Correct inaccuracies or complete incomplete data.
Right to Erasure: Request deletion of your data in certain circumstances.
Right to Restrict Processing: Restrict how we process your data.
Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Withdraw consent at any time.
Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your rights have been violated.
13. Security of Your Data
We implement technical and organizational measures to protect your data, including:
Encryption of data in transit and at rest.
Regular security audits.
Access controls and employee training.
14. Cookies Policy
Our Site uses cookies to enhance user experience and analyze usage. For detailed information, refer to our Cookies Policy.
15. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
16. Changes to This Policy
We may update this Policy periodically. Significant changes will be communicated via email or a notice on our Site. Continued use of our Site constitutes acceptance of the revised Policy.
Contact Information
For inquiries regarding this Policy, your rights, or any data protection concerns, contact us:
Email: privacy@obsgroup.tech
Mailing Address: OBS Olena, 169 Madison Ave, New York, NY - 10016
Supervisory Authority Contact
If you wish to lodge a complaint, you can contact your local supervisory authority. For residents in the EU, a list of supervisory authorities is available here.
If you have any concerns or issues that require attention, you can reach out to our Global Grievances Manager, Ms. Ruchika Mohan, who oversees grievance management with a meticulous approach. Her role is to ensure that every query is handled with the utmost professionalism and care. For a prompt and thorough resolution, you may contact her directly via email at grievances@theobservation.tech. Rest assured, Ms. Mohan will work diligently to address your concerns.
